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Closing the Assessment Excellence Gap: Why digital assessments should go beyond recall and be more inclusive

By Gavin Cooney, John Kleeman

Stakeholders in digital assessments have requirements and expectations that technology implementations do not always meet. This is the "Assessment Excellence Gap." This article explains why digital assessment is important and focuses on two particular aspects with a call to action to make assessments more inclusive and to write questions that go beyond recall when creating assessments.


Supporting Online Teaching Faculty Beyond the Pandemic: A “faculty concierge” model

By Anita Samuel

Higher education is faced with a shifting milieu that actively embraces online education. This environment requires robust faculty support. Enter the faculty concierge model of faculty support, which extends the instructional designer-focused concierge model of online support proposed by McCurry and Mullinx through a faculty-centered lens. The faculty concierge model aims to provide high-touch, individualized faculty support. Faculty concierges respect the experiences and expertise of the faculty members they work with; they start with small changes and focus on offering simple and accessible support.